Last updated: January 1, 2023
These general terms and conditions of sale and use govern the framework in which PlayHosted provides the subscribed service to the customer.
These general terms and conditions of sale and use are governed by French law.
These general terms and conditions of sale and use may be supplemented by specific conditions.
The general terms of use must be accepted by any user wishing to access the site.
They constitute the contract between the site and the user.
User access to the site signifies their acceptance of these general terms of use.
Possibly:
In case of non-acceptance of the general terms of use stipulated in this contract, the user must refrain from accessing the services offered by the site.
PlayHosted reserves the unilateral right to modify the content of these general terms of use at any time.
PlayHosted reserves the right to modify the clauses stipulated in this contract at any time.
The duration of this contract is indefinite.
The contract takes effect for the user from the use of the service.
Ensure access to the server 24/7 every day of the year. In case of absolute necessity, PlayHosted reserves the right to interrupt the server for technical intervention to improve its operation or for maintenance purposes.
PlayHosted undertakes to provide all necessary care and diligence for the provision of a quality service in accordance with professional standards and state-of-the-art technology.
In accordance with current legal provisions, refunds are not possible for online hosting services, as they are considered virtual and non-material services. Therefore, once the user has subscribed to the services and made payment, no refunds will be granted.
According to Article L221-28-13 of the Consumer Code, contracts for goods made to the consumer's specifications or clearly personalized, such as online hosting services, are not subject to the right of withdrawal.
It is recommended that the user contact PlayHosted's customer service in case of any problems or questions regarding online hosting services. PlayHosted commits to providing technical assistance to the best of its ability.
It is the responsibility of the user to ensure the compatibility of online hosting services with their needs before placing an order. PlayHosted provides all necessary information on its website to enable the user to make an informed decision.
In case of technical problems or malfunctions of online hosting services, PlayHosted undertakes to do its best to quickly resolve the situation and restore the proper functioning of the services. However, this does not entitle to a refund.